Managed services
We manage it. You operate your property.
Light Speed DBM's managed services model means your team is never on the hook for network troubleshooting, firmware updates, or tenant complaints about Wi-Fi. We own the network and the outcome.
Operations
Network Monitoring & Alerting
- 24/7 infrastructure monitoring
- Proactive fault detection and response
- Bandwidth utilization reporting
- Device health and uptime tracking
Security
Security Management
- Next-generation firewall policy management
- Threat detection and response
- Firmware and patch management
- VPN and remote access administration
Support
Tenant & Resident Support
- Connectivity support for tenants and residents
- Service upgrade processing
- On-site troubleshooting as needed
- Property management escalation path
Lifecycle
Infrastructure Lifecycle
- Hardware refresh planning and execution
- Capacity planning and expansion
- Carrier circuit management and renewals
- Configuration backup and change management